Frequently Asked Questions

Scam Alert

Will Torch or TorchHelps ever contact me?
It has come to our attention that the TorchHelps name has been fraudulently used by third parties, often communicating via phone or through “fake” websites in an attempt to obtain personal or financial information. Please note that TorchHelps only provides grants to approved 501(c)3 charitable organizations through the official grant application process. TorchHelps will never ask an individual for personal or financial information or money in exchange for a grant opportunity. Anyone receiving a fraudulent call or message from a third party claiming to be TorchHelps should report the incident to the appropriate law enforcement agency for your area.

Common Questions from Grant Applicants

Can charities apply for a grant without an employee nomination?
Do I need to provide all the information requested on the grant application form?
Yes. Incomplete packages are routinely rejected by our Review Committee. Torch Helps will notify charities with incomplete packages and hold the package until all requirements are met.
What is the status of our grant application?
The Review Committee may request clarification from a charity for a piece of information on their grant application. The charities that fail the Review Committee process are only notified if they submit a stamped, self-addressed envelope. The following statement is listed on page 5 of the grant application:
"Optional: Please provide a stamped, self-addressed envelope if you wish to receive notification of the results of the review of your application and screening for eligibility."
What is the small grant program?
Charities with small needs must be nominated by a Torch Technologies employee. Torch employees must fill out and submit the Small Grant Application form that is available on the Torch employee portal.

Common Questions from Torch Technologies Employees

Are employee contributions tax deductible?
Yes. All contributions to Torch Helps are tax deductible. For most employees who allow payroll deductions, the donations will show up on pay stubs and on your W-2 form under a "Charity" heading.
How do I start contributing?
The contribution form is located on the Torch Intranet under Documents >> Payroll (link requires logging into our Intranet site)
Where are the charities that receive grants?
We have given grants throughout Huntsville/Madison County, AL, Eglin, FL, Corpus Christi, TX, and Colorado Springs, CO. There are more than 85 charities that have received our quarterly grants. Many of these organizations serve surrounding counties. For a complete list of the past grant winners, see the Grant Winners page.
How do I nominate a local charity?
Employees who contribute to Torch Helps may nominate charities by contacting them directly and directing them to our Grant Application page. For Small or Special grants, employees must fill out and submit the Small Grant Application form. Specifically read the eligibility information to see if the charity qualifies for our grant programs. Additionally, the nominee's mission and proposed use of the grant money MUST align with the Torch Helps Mission: Torch Helps, Inc., is a non-profit corporation with the mission to carry the torch for others in our communities by providing financial support to non-profit organizations that aid individuals and families who lack access to basic health and human services, or who require assistance to meet their fundamental needs for food, clothing, shelter, medical care, mental health, safety and enrichment opportunities for the underserved, as well as non-profits that provide benefits to underserved populations.