Privacy Statement (effective 10/2022)
Torch Technologies, Inc. (Torch) respects your concerns about privacy. This Privacy Statement applies to www.torchtechnologies.com and other external websites (collectively, ‘the Site”) that link to this Statement. It describes the types of information collected to include but not limited to Personal Information, and our use, and disclosure of the information during the course of business (Our “Services”), and the rights and choices available to you.
Personal and Other Information
Through your use of the Site or Services, Torch may collect "Personal Information", which is information that identifies or relates to an individual. As examples, Personal Information may include your name, physical address, telephone number, e-mail address, emergency contact details, company affiliation, and associated interests.
Torch may also collect "Other Information" through your interaction with and use of the Site. As examples, Other Information may include browser and device information, data collected through automated electronic interactions, application usage data, demographic information, geographic or geo-location information, and statistical or aggregated data.
Statistical or aggregated data does not directly identify a specific person, but it may be derived from Personal Information. For example, we may aggregate Personal Information to calculate the percentage of users in a particular zip code.
In some instances, we may combine Other Information with Personal Information. In such cases, we will treat the combined information as Personal Information.
Information Provided by User
If you provide Personal Information through the Site using our online contact forms, Torch may store the Personal Information to assist in responding to applicable request(s).
If applying to the Careers page, the Personal Information received may be used for Human Resources purposes to include but not limited to communicating with you in writing, by telephone, or online; evaluating your application; analyzing our staffing needs and practices; or supporting other actions related to employment consideration and/or employee administration. Such data may be combined with research tools and information from other sources for business analytics purposes. Unless you request otherwise, Torch may maintain your Personal Information for future consideration. If you provide Personal Information through links to third party websites, you may be asked to provide additional information by these websites.
Information We Collect by Automated Tools
Cookies are small pieces of data or data files that are sent by a website to your web browser and stored on your computer. They are used to understand general traffic patterns on the Site. The Other Information stored in the cookie is used for statistical tracking and business analytics, but not for individual identification. Cookies are also used to prefill forms so that you do not need to re-enter the data, such as when you apply for a job online. Torch may use the aggregated data to provide feedback to our web designers, content providers, or business managers to assist them in continual improvement of the Site and Services offered.
You may refuse to accept browser cookies by activating the appropriate setting on your browser otherwise by connecting your browser to the Site, cookies will be issued by the system. If you refuse to accept browser cookies, you may be unable to access certain parts of the Site.
Additionally, web servers may log Other Information such as your device type, operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Other Information such as the address of the webpage that referred you to the Site and the IP address of the device you use to connect to the Site may also be retained. Additionally, Torch may use Other Information such as pages you visit as part of our business analytics and continual Site improvement.
Torch may use third party web analytics to help analyze users’ engagement with the Site. The Other Information collected will be disclosed to, or collected by, these third-party service providers.
How We Use Your Personal Information
In accordance with applicable laws, Torch may use your Personal and Other Information for the purposes listed below:
- to send information you requested or "opted-in" to receive
- to contact you in the event of an emergency
- to evaluate your qualifications for employment and contact you, as appropriate, for employment opportunities
- to support human resource employee administration, recruitment, and hiring activity
- to support proposals and contracts to/from our customer base
- to identify, prevent, and protect against cybersecurity and other security events, espionage, fraud, unlawful activity, claims, and other liabilities, and to maintain the safety and security of the Site, products, technology assets, and organization
- to comply with and enforce applicable legal requirements and standards consistent with industry practices and corporate policies
- to help maintain the safety, security, and integrity of the Site, Services, databases, and other technology assets, products, and business activities
- for testing, research, analysis, design, and development, to include but not limited to improvement of the Site, services, and organization
- as described herein when collecting applicable information
- to evaluate or conduct activities within the organization in which information collected may be required in the course of business.
Information That May be Shared
Torch may disclose Personal or Other Information for as the purposes listed below:
- to comply with and enforce applicable legal requirements or to support a legal process
- to support proposals and contracts to/from our customer base
- when formally requested by law enforcement or other government entities
- when we believe disclosure is necessary or appropriate to prevent harm or financial loss
- in connection with an investigation of suspected or actual espionage, cybersecurity, or security events, or other fraudulent or illegal activity
- any other legal purpose
- Shared with external service providers in accordance with written contracts in the normal course of business
- In the event of sell or transfer of all or part of the organization and/or assets
Torch may collect recruiting information from individuals who visit the Site and are interested in career opportunities with Torch. To this end, the Site may provide an opportunity to view available jobs and submit online application and provide assistance to those that may need a reasonable accommodation.
If you choose to respond to an available job via online application, the provided information will be used to evaluate your eligibility for employment and contact you as applicable.
Privacy as Related to Minors
Torch does not knowingly collect or use any Personal Information from children under the age of 13 on the Site. We do not knowingly allow children to communicate with us or use any of our online services. If you are a parent and have become aware that your child has provided us with information, please contact us using the contact link on the Site.
How We Protect Personal InformationWhile Torch is committed to protecting your Personal Information from unauthorized access, use, or disclosure, we cannot fully eliminate all security risks. Torch maintains safeguards to protect Personal Information, but no Internet system can be 100% secure.
Changes to Privacy Statement
Links to Other Websites
This Privacy Statement applies only to the Site. You should be aware that through links you may be directed to other websites that we do not control. Torch has no control over the privacy notices, policies, or practices of these other websites, and is not responsible for the privacy practices or the content of websites to which we link, list, rank or identify by means of a search. Torch takes no responsibility for the products, services, policies, or actions of third parties or the content of third-party websites. When you leave the Site and go to a third-party website, we encourage you to read the privacy policies and other notices posted.
Your Rights and Choices
In the Torch Careers site, you can sign up to receive Torch Job Alerts. We offer "opt-in" lists so you can sign up and remove your alert at any time. To unsubscribe, simply login to the job site and remove your email address associated to each job alert that you created.
California Privacy Rights
If you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your identity as well as the verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
- A list of the categories of personal information we disclosed about you for a business purpose.
To exercise your rights in this section, please submit your request within the Contact Us page.
California residents are also entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal data to third parties for their direct marketing purposes in the preceding calendar year. Torch does not share personal data with third parties for their direct marketing purposes.
Do-Not-Track Signals and Similar Mechanisms. Some web browsers may transmit “do-not-track” signals to the websites and other online services with which a user communicates. There is no industry standard that governs what, if anything, websites should do when they receive these signals. Torch currently does not take action in response to these signals.
No Discrimination. Torch will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.
Consent to Data Transfer
While Torch conducts business in the United States and other countries, we are headquartered in Huntsville, Alabama, USA. Therefore, if you proceed to use the site, your Information may be transferred to or accessible by entities or individuals in the United States and processed according to the terms described in this Privacy Statement.
Personal Information collected by Torch may be stored and processed in your region, in the United States, and/or in any other country where Torch or its service providers conduct business. The primary storage location is in the United States or a customer’s region (which may also be the United States), often with a backup to a disaster recovery data center at another location. Storage location(s) are chosen to operate efficiently, enhance connectivity, and promote disaster recovery to protect the data in the event of an outage or other problem.
Torch (or our service providers) may transfer Personal Information from the EEA to other countries, some of which have not yet been determined by the European Commission to have an adequate level of data protection. For example, those countries’ laws may not guarantee you the same rights, or there may not be a government authority capable of addressing your concerns. When we engage in such transfers, we use a variety of legal mechanisms, including contracts and written assurances from service providers, to help ensure your rights and protections travel with your Personal Information. To learn more about the European Commission’s decisions on the adequacy of the personal data protection, please visit: Adequacy of the protection of personal data in non-EU countries.
By continuing to use the site, you authorize Torch and its service providers to transfer your Information to or make it available in accordance with this Privacy Statement.